FXCM, an INC 500 company, leads the rapidly expanding field of online currency trading services for retail and institutional traders. The firm operates out of offices in New York, Plano, San Francisco, London, Paris, Dubai, Hong Kong and Sydney. With substantial operations around the world, FXCM Group currently services over 125,000 live accounts via the FXCM Trading Platform from nearly 200 different countries. FXCM has a proven track record of reliability and success, executing on average 7,000,000 trades per month accounting for $500 billion in notional trading volume. Additional information can be found at www.fxcm.com.
FXCM seeks to build a diverse team of FX Client Service Representatives from a variety of financial backgrounds. The Client Services Representatives will have the opportunity to develop basic sales skills in the currency exchange market as part of the Client Services Team. Client Service Representatives must follow world financial markets while interacting in real-time with current and prospective clients.
Responsibilities include, (but are not limited to the following):
Assisting the FX Sales team with the promotion of FXCM’s Retail and Institutional products and services
Initiating relationships with clients (no cold calling)
Setting up demo accounts for prospective clients
Communicating the primary benefits of FXCM, our trading platform, and the FX market to prospective clients
Providing informational support and service to existing and potential clients
Working across multiple FXCM business units to ensure client requests are completed
Investigating and resolving client issues related to trade execution, financial transfers and account documentation
Qualifications:
Must be eligible to work in the USA (No H1 Visa Sponsorship)
Bachelors degree in a related area with a minimum GPA of 3.0
Flexibility to work day, evening and midnight shifts
Excellent customer service and interpersonal skills
Write and speak persuasively and clearly
Think quickly and problem-solve in real-time
Demonstrate a strong interest and passion for financial markets, international affairs and geopolitical events
Experience in the financial markets a plus!!!!!
Foreign languages in high demand: Arabic, French, German, Japanese, Korean, French, Russian, Spanish and Chinese
Prior to submitting your resume, the firm requests that you do the following:
Review the firm’s website thoroughly: www.fxcm.com
Register for a free demo account through the site and learn to navigate the software. Please include your demo username and password on your cover letter when you reply: this will increase your odds of receiving an interview.
Interested candidates may email their resume and cover letter to jobs@fxcm.com . Please reference the FX Client Service Representative position on your resume and cover letter.
Salary: $40K base and potential discretionary bonus (non-negotiable)
Benefits: Medical (Paid 100% by FXCM), Vision, Dental, and 401k.
Location: New York, NY
Equal Opportunity Employer
Principals only. Recruiters, please dont contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.
