Telecom Billing Specialist needed to assist in installation, maintenance and daily billing operations of customer installations for a growing company in Rochester, NY. In this role you will also collaborate with Software Engineers and Customer Support Specialists to help investigate and resolve customer problems.
Job Duties for the Telecom Billing Specialist position Include:
-Making sure that customer bills are accurate and generated in a timely fashion.
-Ensuring the availability, integrity and accuracy of billing systems.
-Maintaining product knowledge by learning and being proficient on new software releases.
-Assisting and advising customer on product functionality.
-Assisting Program Management in identifying the needs of the customer that need to be addressed in order to implement their business plan on the platform.
Qualifications for the Telcom Billing Specialist:
-Bachelors degree in Business, or Computer related field or similar with 2+ years related experience in telcom billing.
- Candidates must have prior experience with SQL.
- Desire to wow customers while solving problems accompanied with an excellent attitude and communication skills.
For immediate consideration please email your resume.
Location: Rochester, NY
Compensation: DOE
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