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CDMdata, Inc., a Kelley Blue Book company, provides unparalleled technology and industry-leading service to the automotive industry. CDM provides proprietary hardware and software solutions that streamline inspection, valuation, and distribution, marketing, and Internet sales processes. Our solutions increase our clients revenues by increasing productivity and data accuracy.
CDMs Flagship Product is the DigitalLotSolution. The DigitalLot Solution provides automotive dealers with the hardware and software they need to manage the collection and distribution of automotive information over the Internet.
General Job Summary
The Part-Time Field Account Representative is responsible for helping customers maximize online marketing efforts, and manage inventory, by collecting and transferring/uploading vehicle information to CDM online. Train the customers employee(s) on the proper and effective use of the AutoOfficeprogram. Foster and maintain existing customer relationships, including promoting other CDM products and services.
Part-time schedule: 8-9 hours/day each Monday, Wednesday and Friday.
Job Responsibilities/Requirements
Must be able to perform activities that involve physical exertion outside
Must be able to lift up to approximately 25 (twenty-five) pounds
Must be able to get in and out of automobiles of various sizes and styles
Must be able to drive various styles and sizes of automobiles, both manual (stick shift) and automatic.
Must be able to operate standard office equipment and enter data accurately
Physically capable to work up to eight (8) hours of manual labor in a day, including exposure to outdoor elements/weather.
Travel to/from customer locations and services customer accounts.
Perform accurate input of automobile data in an efficient manner, take digital photographs (including "staging" as required), and prepare (print and apply as required) window stickers and buyers guides.
Manage customer relationship to verify that the customer is satisfied with the level of service provided including frequency of visits and timeliness and accuracy of services, and to ensure a continued business relationship between the customer and CDM.
Educate and train customer staff on various CDM products and services, with extensive and detailed training on AutoOffice Promote and cross-sell other CDM products and services.
Utilize productive thinking and self-discipline to develop and maintain effective route planning strategies in order to maximize time efficiencies and complete scheduled customer visits on a daily, weekly and monthly basis.
Achieve budgeted revenue per month and/or number of automobiles serviced; prepare all necessary and/or required report as requested.
Maintain the customers property in a well organized and professional manner and observe all of the customers policies and procedures.
High School diploma or equivalent plus a minimum one year of experience in a customer service function; general knowledge of automobiles (makes, models, engines, accessories, etc.) or the ability to learn; or the equivalent combination of education and experience.
Must have High Speed Internet
Must have or be able to get a cell phone
Must have a clean driving record
In addition to the duties described herein, the employee may be required to perform other job related duties as required and/or requested, subject to reasonable accommodations.
Location: Southeast Atlanta
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Please do not contact job poster about other services, products or commercial interests.
