Sun, 01 Nov 2009 14:27:00 GMT
Customer Service Specialist
Location: Pittsburgh, PA
Job Description:
Responsibilities will include:
Answer incoming calls and solve routine benefit-related questions
Makes recommendations to reduce reoccurring problems
Accurately logs all calls using internal case management system
Handles resolution and follow-up for routine and complex problems
Encourage positive business relationships between internal and external customers
Job Requirements:
Excellent data entry skills
Stable job history
At least 1 years of call center experience
Strong focus on quality
Customer service oriented
Ability to grasp detail and complex benefit plan set ups
Excellent interpersonal and time management skills
How to apply:
Please send Microsoft Word version of your resumes and Include Job Title and Location in subject line.
Location: Atlanta, GA
Principals only. Recruiters, please dont contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.
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