Job Posting
CUSTOMER SERVICE REPS FOR AFFILIATE / PPC SOFTWARE APPLICATION
Must Have Affiliate & PPC EXPERIENCE and Excellent Written English
JOB
SUMMARY
Hot new software firm is looking for Customer Service Representatives to support a revolutionary Affiliate / PPC tracking tool.
We need cool-headed, high-energy, team oriented people with a positive attitude and a unique and essential blend of Affiliate, PPC marketing, and customer service experience.
Your job would be to provide first class customer support to ensure that every customer leaves with a great impression of our support department.
This is a telecommute full time job that has tremendous growth potential.
Compensation is commensurate with experience.
RESPONSIBILITIES
* Actively monitor our Helpdesk for any open tickets and offer solutions and thoughtful replies to customers.
* Monitor other points of contact including Forums, Diagnostics, Live Chat, Webinars.
* Above all provide a customer experience that is second to none.
* (Optional) Use our software to track & optimize your personal Affiliate / PPC Campaigns
POSITION SPECIFIC EXPERIENCE REQUIRED
* Experience with Affiliate Link Codes
* Experience with PPC Campaigns and Landing Pages
* Ability to insert / edit affiliate links in HTML web pages.
* Working knowledge of PC computers needed to support a software application.
* Active Affiliate & PPC accounts that you currently drive traffic through is a huge bonus!
GENERAL EXPERIENCE REQUIRED
* 1-3 years experience in serving customers on the phone, online and/or in person.
* Solid communication and interpersonal skills.
* Must have strong command of the English language both oral and written.
* Strong organizational skills and detail orientated.
* Friendly, consistent, clear and positive customer oriented attitude.
* Ability to multi-task and prioritize projects.
* Candidates must be proactive in nature, quick learners, and self sufficient.
MANDATORY APPLICATION PROCESS
To be considered for this position well need for you to answer the following question to help us get a better idea of your experience and availability.
If you do not answer these questions and simply attach your resume to the email, it will be deleted.
Please click our email link below and submit your answers to these questions:
1. Please Describe in DETAIL your experience with...
1a. PPC Campaigns
1b. Affiliate Marketing Campaigns
1c. In Customer Support roles
1d. Working with Landing Pages
1e. HTML / PHP web pages, iFrames
2. What makes you the ideal candidate for this job
3. Please describe your experience working in previous Telecommute jobs
4. Outline your experience working with various communication mediums including:
Live Chat, Phone, and Go To Meeting (or similar products).
We appreciate you taking the time to answer these questions. They are used to determine qualified candidates.
Location: Telecommute
Compensation: $15 - $25 Hour depending on experience
Telecommuting is ok.
Principals only. Recruiters, please dont contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.
