Resident Representative responsible for leasing at ultra luxe rental community located in Downingtown, PA.
AVE Downingtown offers fully furnished corporate suites and unfurnished rentals with luxury hotel services and resort style amenities. We offer more than just a place to live, we offer a lifestyle.
Our resident representatives are responsible for all aspects of leasing both furnished and unfurnished suites. Responsibilities include qualifying prospective residents, touring the property with the potential residents, following up with all incoming phone leads and walk in traffic. From a service prospective, you will be responsible for assisting current residents with any work orders, area information, directions, or dining recommendations. Must be able to give driving directions to clients and residents so they can find their way to our community and to points of interest in the area. You must have strong organizational abilities, detail orientation and follow up skills.
Our resident representatives MUST have a willingness to go above and beyond with all service related requests and a desire to exceed the expectations of all residents. You must possess a positive attitude and passion for success.
Requirements
The ideal candidate may not necessarily have an apartment/hospitality background; however the right candidate should have a minimum of 2-3 years customer service and face to face client relations.
A Resident Representative is a SALES position. You will be required to lease furnished and unfurnished rentals. Sales outreach is an important part of this position; you will be marketing to realtors, new home builders, insurance agents, attorney offices, malls and area businesses to create traffic to our property.
Inside Sales Responsibilities include, but are not limited to:
*Responsible for leasing unfurnished apartments with a focus on closing business and implementing new unfurnished sales programs.
*Close 2-4 leases per week.
*Complete move-in paperwork accurately and timely and provide high level of service to residents throughout their stay.
*Maintain all records relating to all leasing activities.
*Inspect apartment/suite prior to move in to insure everything has been prepared properly and is ready for move in.
*Required to participate in sales meetings and marketing programs. Assist with all sales activities including, but not limited to: direct mailings, sales blitzes, telemarketing, attending tradeshows and chamber events, and assist with general promotions.
*Responsible for assisting with the coordination of internal events including corporate, realtor and chamber events.
*Maintain office systems and procedures to ensure smooth office operations.
Qualifications:
*Self motivated and driven to provide exceptional and stellar customer service skills.
*Willingness to go above and beyond the call of duty.
*Excellent verbal and written English communication skills.
*Ability to multi-task and prioritize.
*Strong organizational skills.
*Detail-oriented with procedures and paperwork.
*Ability to work independently and within the team.
*Computer skills required. Must have a working knowledge of Microsoft Word and Excel.
*We are looking for a responsible and competent team player who can work Tuesday through Saturday.
AVE by Korman Communities offers:
A professional work environment with career growth.
Competitive compensation package plus a monthly bonus program.
Please send your cover letter, resume and salary requirements to tholt@aveliving.com.
Feel free to visit our website at : www.aveliving.com.
Location: AVE Downingtown
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Please do not contact job poster about other services, products or commercial interests.
