Summary:
Provides technical assistance and training to customers by performing the following duties.
Essential Duties and Responsibilities: Include the following.
Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.
Configuration of clients equipment to connect to Cable/DSL or Dial-up
Configure software to connect to Internet servers.
Provide training to clients in the use of hardware/software related to Internet or Dial-up.
Obtain general understanding of OS and application operations related to company offered services.
Identify and correct or advise, on operational issues in client/host computer systems.
Perform light lifting 25lbs.
Perform creation/modification of accounts using company provide software tools.
Other duties may be assigned as required.
The Ideal candidate will also possess the following skills:
Able to work independently and efficiently to meet deadlines.
Able to promptly answer support related email, phone calls and other electronic communications.
Self motivated, detail-oriented and organized.
Experience with hardware and software issues.
Proficient in Internet related applications such as E-Mail clients, FTP clients and Web Browsers.
Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
Typing proficiency: 40-60 wpm.
Salary: 11.00 USD / Hour
Job Type: Part Time
Phone # (480) 538-5528
Location: North Scottsdale
Compensation: $11.00 / hour
This is a part-time job.
Principals only. Recruiters, please dont contact this job poster.
Phone calls about this job are ok.
Please do not contact job poster about other services, products or commercial interests.
