Professional association for public school employees seeks an experienced, personable, customer-focused individual for a Member Services Assistant position. Key objectives of this position are to respond in a professional and efficient manner to calls and other forms of communication; to research member inquiries and fulfill requests; and, to stay current with general membership information and guidelines and with member services, benefits and events provided by our association. Individual will also perform administrative duties including maintaining member records.
We are looking for a customer service-oriented individual with the ability to use critical reasoning to solve problems and who possesses excellent communication skills and a desire to make a difference for our members. The position requires prior customer service and database experience; basic knowledge of MS Word & Outlook; and, intermediate knowledge of Excel (strong experience with spreadsheets needed). The ideal candidate will be bilingual (English/Spanish).
To apply you may forward your resume, salary history and a cover letter via Craigslist or apply via email to HR@atpe.org or fax to 512-467-2805 or mail to 305 E. Huntland Drive, Ste. 300, Austin, TX 78752. EOE
Location: N. Central Austin
This is at a non-profit organization.
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